Implementation of VACSI GRIP then implemented

Case Overview

ABC is a 3 decade old organization into manufacturing of steel
and TMT bars. It has been a family run business and has grown
organically. Currently the organization is headed by 3 brothers
and the chairman post is held by their father. A 150 crore
company, never had any strategic HR personnel. The entire
operations and various roles have been managed by the brothers
and one of the brother’s works as a HR Head. ABC has a middle
level HR to manage their transactional HR and IR. ABC has 4
plants across eastern region and each plant has a HR team
primarily handling HR operations and recruitment.

The Problem

ABC did have its fair share of ups and downs and in past few
years they have been facing the following issues:
a) They have not been able to retain good new
talent as well as senior management professional as they
lacked clarity of job role and proper growth path (Exit
Interview results)
b) The increments have been flat or perception
based creating an underlying dissent within employees
c) There is an existing performance management
system, but it has become primarily a check box activity
where managers really don’t take it seriously.
d) There has been lack of ownership and
accountability at the senior and middle management level
as most issues come to the owners
e) ABC did try to implement PMS but it failed due
to lack of connect between the process and people.

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Visioning

Assessing

Creating

Sensitizing

Implementing

ABC connected with GRIP Consulting a boutique HR
Consulting and training company to help find solutions for
their current problem. GRIP Consulting came in with their
unique 5 step process VACSI

Step 1 : Visioning

As a first step GRIP Consulting understood and connected
with the vision of the organization, management and key
stakeholders and established “buy-in” for implementation of
VACSI

Step 2 : Assessing

GRIP Consulting then assessed existing people , process and
systems

Step 3 : Creating

Post visioning and Assessing GRIP created all relevant job
descriptions, KRA and KPI. Also PMS forms were created
which are simple and easy to use. These are specific,
measurable metrics to help management establish a
performance dashboard.

Step 4 : Sensitizing

One of most important aspect in the VACSI process is
Sensitizing where GRIP sensitized the entire workforce in what
is coming and how it will benefit them. After establishing
WIIFM (What’s in it for me) GRIP also trained all managers
and supervisors how to use the process and how it will benefit
at the lowest level.

Step 5 : Implementing

GRIP then implemented the process with 3 months
handholding with the managers and HR and also helped them
how to use the system. GRIP also implemented an easy to use
task management software for easy tracking and establishing
management dashboard.

Benefits of Implementation of VACSI

  • Increased productivity at various levels through Performance Metrics as defined
  • The structures and process resulted into generating more time for the higher management to act on High Pay Off activities
  • “Pay for performance” culture increased overall revenue of the organization within 2 quarter up-to 20%
  • Measurable change was observed in Managerial Effectiveness and Control
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